effective date: december 26, 2024 | last updated: december 26, 2024
this privacy policy explains how birdz ("we," "us," "our") collects, uses, discloses, and protects your personal information when you use our service.
account information: username, email address, date of birth, phone number
identity verification: government-issued ID, social security number (last 4 digits), proof of address
payment information: bank account details for withdrawals (processed via braintree paypal; we do not store full credit card numbers)
profile information: profile picture, bio, preferences
communications: messages sent to customer support, feedback, surveys
device information: IP address, device type, operating system, browser type, mobile carrier, unique device identifiers
usage information: pages viewed, features used, match history, time spent, clicks, scrolling behavior, games played
location information: approximate location based on IP address (used for geoblocking compliance)
performance data: app crashes, errors, load times, network diagnostics
cookies and similar technologies: session cookies, persistent cookies, local storage, web beacons
payment processors: transaction success/failure information from braintree paypal
identity verification services: verification results from third-party ID verification providers
social media: public profile information if you connect social accounts (optional)
fraud prevention services: risk scores and device fingerprints
analytics providers: aggregated usage statistics
• create and manage your account
• process deposits, entry fees, and withdrawals
• facilitate matches and determine winners
• display leaderboards and statistics
• provide customer support and respond to inquiries
• send transactional communications (deposit confirmations, withdrawal updates, match results)
• verify your identity and age
• prevent fraud, money laundering, and unauthorized access
• detect and prevent cheating, collusion, and terms violations
• enforce geographic restrictions (geoblocking)
• comply with legal obligations (tax reporting, anti-money laundering laws)
• respond to law enforcement requests
• analyze usage patterns to improve features
• debug and fix technical issues
• develop new games and features
• conduct research and analytics
• test new features with select users
• send promotional emails about new features or games
• notify you of special offers or bonuses
• send push notifications about match invitations or results
you may opt out of marketing communications at any time via settings or unsubscribe links.
we share information with third-party service providers who perform services on our behalf:
payment processing: braintree paypal (credit card processing, withdrawals)
identity verification: ID verification services (age and identity confirmation)
cloud hosting: AWS, google cloud, or similar (data storage and computing)
analytics: usage analytics and crash reporting
customer support: support ticket management systems
email services: transactional and marketing email delivery
these providers are contractually obligated to protect your data and use it only for specified purposes.
we may disclose your information if required to do so by law or in response to:
• subpoenas, court orders, or other legal processes
• law enforcement or government agency requests
• investigations of potential violations of our terms
• protection of our rights, property, or safety, or that of users or the public
we do not sell, rent, or trade your personal information to third parties for their marketing purposes.
we implement industry-standard security measures to protect your information:
• encryption of data in transit (TLS/SSL)
• encryption of sensitive data at rest
• secure password hashing (bcrypt or similar)
• regular security audits and penetration testing
• access controls and authentication (limited employee access to personal data)
• secure coding practices and vulnerability scanning
you are responsible for:
• keeping your password confidential
• enabling two-factor authentication (if available)
• notifying us immediately of unauthorized access
• logging out of shared or public devices
you have the right to request a copy of the personal information we hold about you. we will provide this in a structured, commonly used format within 30 days.
you may update your account information at any time through your profile settings. for other corrections, contact us at privacy@birdz.bet.
you may request deletion of your account and personal information. we will comply within 30 days, except where retention is required by law (e.g., tax records, fraud prevention).
you may opt out of marketing emails by clicking "unsubscribe" in any marketing email or updating your preferences in account settings.
the service is not intended for individuals under 18 (or 19 in alabama/nebraska, 21 in mississippi). we do not knowingly collect personal information from minors. if we discover we have collected information from a minor, we will delete it immediately. if you believe a minor has provided us with information, contact us at privacy@birdz.bet.
questions, concerns, or requests regarding this privacy policy or your personal information? contact us at:
email: privacy@birdz.bet
legal email: legal@birdz.bet
parent company: mehamer inc.
we will respond to privacy requests within 30 days.
last updated: december 26, 2024
version 2.0 - birdz.bet